To ensure the safe and timely arrival of your order, please make sure someone is available to sign for it upon delivery.
If you have chosen to waive the signature requirement or reroute your parcel without our intervention, your purchase will be left at the delivery address at your own discretion. For security reasons, we strongly advise not releasing your signature, particularly for orders valued above $1,000, to help safeguard your purchase.
If you require your order to be rerouted to a different address after it has been shipped, please contact our Customer Care team as soon as possible at customercare@cultmia.com so we can attempt to intercept the parcel on your behalf. Please note that while we cannot guarantee the success of a delivery address change once the parcel is in transit, we will always do our utmost to assist.
PLEASE NOTE THAT IF YOU CHOOSE TO WAIVE THIS, CULT MIA AND THE SHIPPING CARRIER CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT MAY OCCUR ONCE YOUR ORDER HAS BEEN DELIVERED.
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