Your Policy States That I Have 14 Days To Request A Return But My Request Was Declined?

Although we offer a 14-day returns policy from the day your order is delivered, this policy only reflects the designers who offer this. However, not all our designers offer returns for exchanges or refunds for their collections, especially if they're made-to-order and made-to-measure pieces. You will be able to find our designers' individual returns policy when you are shopping on their product page under the 'Shipping & Return Policy' tab.